Last updated 2026-02-01
Rhonda Works Inc. ("Rhonda," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered permit document review platform (the "Service").
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, company name, and job title when you create an account or sign up for a trial.
- Project Documents: Drawings, specifications, submittals, and other documents you upload for review.
- Communications: Information you provide when contacting us for support or feedback.
- Payment Information: Billing details processed securely through our payment providers (we do not store full credit card numbers).
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns.
- Device Information: Browser type, operating system, device type, and IP address.
- Cookies: We use cookies and similar technologies for authentication, preferences, and analytics.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process and analyze your permit documents
- Communicate with you about your account and projects
- Send product updates, security alerts, and support messages
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our AI models and user experience